What are your areas of special interest / particular skills?

Partnership working, community safety/engagement, BAROD staff rep Chair and coffee shops. Lots of coffee shops.

What do you enjoy most about your role with Barod?

Educating professionals, carers and clients alike on the issues facing our service users and concerned others and focusing on how we can be most effective to do all we can improve their lives.

Also, managing a successful and committed team who deliver real change to those in our care is the absolute best feeling.

What is it like to work in your area of Wales or in your specific service?

It is a challenge leading a small team in a very large rural county. However, COVID has brought some great benefits to this, like remote working, digital assessments, live webchat, paperless systems and social media service developments.

Please tell us about your average day.

Firstly I make sure I turn my work mobile on early in case one of my team have any issues, prioritise my to-do-list actions and plan my schedule for the day, provide any information/reminders for service priorities and staff for the days’ events ahead, make sure I have seen and allocated any new referrals coming in, prep for meetings for that day – whether they are weekly team meeting, partnership meeting, complex case meeting, case reviews, MARAC Daily Discussions meeting, Tension Monitoring meeting, staff supervision meeting etc… take case queries from staff, liaise with other managers on service/building issues, lead on any safeguarding or high risk actions and ensure I get time for a break and a walk every day!

What is the best piece of advice you have ever received?

“Treat people how you would expect to be treated yourself”