There are lots of reasons why face-to-face support might not suit everyone and we want to provide a range of ways for you to get in touch and get the information you need.

 So, why not use our WEBCHAT?!

  • Our webchat service is staffed by experienced, knowledgeable workers and supported by our partners at We Are With You.
  • Our webchat is open 9am-9pm on weekdays and 11-4 on weekends.
  • Outside of these times you can send us a message and someone will pick that up the next working day.

Please note, messages may not be seen for some time, so please do not send urgent/emergency or time-sensitive messages.  In a crisis, please contact the Samaritans 116 123 or, if it’s a medical emergency, dial 999.